Terms of Service

1. Introduction
Welcome to Upstream Print. These Terms of Service (“Terms”) govern your access to and use of our website, www.upstreamprint.co.za, and any services offered by Upstream Print (“Services”). By using our Services, you agree to these Terms in full. If you do not agree with any part of these Terms, you must not use our Services.

2. Services Provided
Upstream Print provides a variety of technology solutions, including Print, managed IT services, cloud communications, cybersecurity, and more. We reserve the right to modify or discontinue any Services at any time without notice.

3. User Obligations
You agree to provide accurate, current, and complete information during registration and while using our Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Payment Terms
If you subscribe to any paid Services, you agree to pay all applicable fees. Payments must be made according to the terms specified during the purchase process. Failure to pay may result in suspension or termination of your Services.

5. Intellectual Property
All content, trademarks, and other intellectual property on our website and Services are owned by Upstream Print or our licensors. You may not use, reproduce, or distribute any of our intellectual property without prior written consent.

6. Limitation of Liability
In no event shall Upstream Print be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services.

7. Indemnification
You agree to indemnify and hold harmless Upstream Print, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, or expenses arising from your use of our Services or violation of these Terms.

8. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our Services after any changes indicates your acceptance of the new Terms.

9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

10. Contact Us
If you have any questions about these Terms of Service, please contact us at:

Upstream Print
Email: hello@upstreamprint.co.za
Phone: 0861 877 873

Upstream Print is a leading provider of Managed Print, Document Management, and Office Automation solutions.

Backed by Upstream Group, we deliver a broad portfolio of innovative business technology solutions to meet your evolving needs.

Cape Town Office

Upstream House

1 Vaal Road, Milnerton

Cape Town, South Africa

JHB Office

Cliffside. Northcliff

Johannesburg, South Africa

Business Hours

Mon to Fri (08:00 – 16:30)

Support Hours

Mon to Sun (24/7)